Saturday 11/9/24 7:00AM CST: REDCap is back online and available for use. Please view the new features and functionality here. We sincerely apologize for the inconvenience this outage caused and appreciate your patience while we restored service. Please contact REDCap Support with any further questions. Thank you.
Event: REDCap Scheduled Downtime and Upgrade
Date/Time: Wednesday, November 6th, 2024, 5PM-7PM CST
Website: https://redcap.uchicago.edu
Reason: The REDCap application will be upgraded to a newer version of the software.
Who Is Affected: All University of Chicago REDCap users, including non-UChicago external collaborators, mobile app users, API users, survey participants.
Impact: REDCap will be unavailable during this downtime. Unavailability is defined as:
- Survey emails and Alerts & Notifications will be halted until the upgrade is complete.
- Survey links will be inaccessible and will display a ‘REDCap is offline’ message when clicked on.
- API activity will be halted until the upgrade is complete.
- Mobile app users are strongly encouraged to sync any data on their devices back to their REDCap project before the upgrade begins. Although not recommended, offline data collection may continue in the app during the upgrade, however the online sync process will not be available until the upgrade is complete.
Updates: A message will be posted on the REDCap login page confirming the upgrade’s completion, along with details of the newest features and improvements.
Questions? Please email REDCap Support.
