On Friday May 15th, the REDCap login method will transition away from BSDAD and UCHAD accounts to CNetID accounts via the University’s OKTA authentication platform. All University of Chicago and Medical Center REDCap users, including external account collaborators, will be impacted (survey participants will not be impacted). Please stay tuned for future instructions regarding this transition. Contact REDCap Support with any questions. Thank you.
REDCap has been successfully upgraded to version LTS 16.1.14. Details of the newest features and improvements can be found here. We hope you enjoy the newest functionality. Please contact REDCap Support with any questions. Thank you.
Event: REDCap Scheduled Downtime and Upgrade
Date/Time: Friday, March 13th, 2026, 5PM
Website: https://redcap.uchicago.edu
Reason: REDCap will be upgraded to the latest version to introduce new functionality and apply critical security enhancements.
Who Is Affected: All University of Chicago REDCap users, including non-UChicago external collaborators, mobile app users, API users, and survey participants.
Impact: REDCap will be unavailable starting at 5PM for approximately 2–4 hours. Unavailability is defined as:
- Survey emails (manual and automated) and Alerts & Notifications will be halted until the upgrade is complete.
- Survey links will be inaccessible and will display a REDCap is offline message when clicked on.
- API activity will be halted until the upgrade is complete.
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Mobile app users are strongly encouraged to sync any data on their devices back to their REDCap project before the upgrade begins. Although not recommended, offline data collection may continue in the app during the upgrade, however the online sync process will not be available until the upgrade is complete.
Updates: A message will be posted on the REDCap login page confirming the upgrade’s completion, along with details of the newest features and improvements.
Questions? Please email REDCap Support.
Dear CRI Community,
We’re excited to announce that the CRI now offers access to the ADAMS Center, powered by MDClone. MDClone is a robust self-service data environment designed to accelerate discovery and support a wide range of research and operational needs.
Through MDClone, you can explore clinical data in a longitudinal format, run basic statistical functions directly within the tool, and work independently with minimal training. Our team provides dedicated onboarding assistance, and most users are able to get up and running quickly.
MDClone is ideally suited for grant writing, site/study feasibility, cohort identification, QI projects, IRB-approved research, and more.
The CRI will host a seminar in January to introduce this new offering and walk through key features. Additional details are forthcoming. We’re also happy to present to your department, section, or lab meetings if you’d like a more tailored overview.
Onboarding instructions are located here. We look forward to helping you get started.
Warmly,
Julie A. Johnson, PhD, MPH, RN
Executive Director | Center for Research Informatics | Biological Sciences Division | The University of Chicago
Event: REDCap Scheduled Downtime
Date/Time: Friday, July 25th, 2025, 5PM-6PM CST
Reason: The application will be down for scheduled maintenance.
Who Is Affected: All University of Chicago REDCap users, including non-UChicago external collaborators, mobile app users, API users, survey participants.
Impact: REDCap will be unavailable during this downtime. Unavailability is defined as:
- Survey links will be inaccessible and will display a ‘REDCap is offline’ message when clicked on.
- Survey emails and Alerts & Notifications will be halted until the maintenance is complete.
- API activity will be halted until the maintenance is complete.
- Mobile app users are strongly encouraged to sync any data on their devices back to their REDCap project before the maintenance begins. Although not recommended, offline data collection may continue in the app during the maintenance, however the online sync process will not be available until the maintenance is complete.
Updates: A message will be posted on this page confirming the maintenance completion and system availability.
Questions? Please email REDCap Support.
Monday June 16th 8:00AM CST – REDCap may continue to experience sporadic page loading issues whereby a page may stop working or keep processing with no completion, including this login page. If you continue to encounter this issue, 1) disable all your browser extensions, 2) open an incognito window, 3) log into and work in REDCap via the incognito window. If this does not solve the issue, please contact REDCap Support and include the browser version, page URL, and the error time. Thank you for your continued patience and cooperation!
The CRDW team is currently experiencing significant delays in data turnaround time for fee-for-service data requests. Due to increased demand and resource constraints, the expected delivery timeframe for data fulfillment is now 10 to 12 weeks from the execution of a Service Level Agreement (SLA).
We understand the importance of timely data access and apologize for any inconvenience this may cause. Our team is actively working to improve processing times while ensuring the quality and accuracy of our data services.
We appreciate your patience and cooperation during this period. We will provide an announcement when service times return to baseline. If you any questions or require further clarification, please contact CRI Management at cri@bsd.uchicago.edu.
Saturday 11/9/24 7:00AM CST: REDCap is back online and available for use. Please view the new features and functionality here. We sincerely apologize for the inconvenience this outage caused and appreciate your patience while we restored service. Please contact REDCap Support with any further questions. Thank you.
Event: REDCap Scheduled Downtime and Upgrade
Date/Time: Wednesday, November 6th, 2024, 5PM-7PM CST
Website: https://redcap.uchicago.edu
Reason: The REDCap application will be upgraded to a newer version of the software.
Who Is Affected: All University of Chicago REDCap users, including non-UChicago external collaborators, mobile app users, API users, survey participants.
Impact: REDCap will be unavailable during this downtime. Unavailability is defined as:
- Survey emails and Alerts & Notifications will be halted until the upgrade is complete.
- Survey links will be inaccessible and will display a ‘REDCap is offline’ message when clicked on.
- API activity will be halted until the upgrade is complete.
- Mobile app users are strongly encouraged to sync any data on their devices back to their REDCap project before the upgrade begins. Although not recommended, offline data collection may continue in the app during the upgrade, however the online sync process will not be available until the upgrade is complete.
Updates: A message will be posted on the REDCap login page confirming the upgrade’s completion, along with details of the newest features and improvements.
Questions? Please email REDCap Support.
REDCap has been successfully upgraded to version LTS 14.5.15. Details of the newest features and improvements can be found here. We hope you enjoy the newest functionality. Please contact REDCap Support with any questions.
The following is a summary of improvements being made on Wednesday, October 16th, 2024 for the handling of outgoing REDCap email messages. There will be no application downtime needed for these improvements, as they will happen on REDCap’s back-end email message handling setup.
All University and UCMC REDCap users including external collaborators who send email messages within REDCap will be affected. This includes email messages sent as part of:
- Survey Invitations (both manual and automated, and reminders)
- Alerts & Notifications
- Survey Confirmations
The need for these improvements comes from email providers blocking emails whose ‘From:’ address does not match the domain name of the REDCap server (e.g., sending an email from user@uchospitals.edu from the server https://redcap.uchicago.edu). The following email address domains are now permitted to send email messages from our REDCap server, therefore, no blocked messages should occur going forward:
- uchicago.edu
- uchospitals.edu
- uchicagomedicine.org
- bsd.uchicago.edu
- (department).bsd.uchicago.edu
- dacc.uchicago.edu
- radonc.uchicago.edu
- ingalls.org
- chapinhall.org
All other email address domains (not in the list above) will have no-reply-redcap@uchicago.edu as the ‘From:’ address (although the message will still have the ‘Reply-To’ value as the sender). This piece will mostly affect, for example, multi-site studies where external collaborators (e.g., Rush, Mayo, etc) are sending email messages from within UChicago REDCap projects.
Lastly, as a general rule to improve email delivery to inboxes, please refrain from sending email messages from external email accounts (e.g., Gmail, Yahoo, etc.) and instead always use an institutional email address.
Questions? Issues? Please email REDCap Support.
