From Friday, April 25th at 5pm until Sunday, April 27th (time TBD), REDCap will not be available and accessible due to a scheduled change in the application. We encourage you to have a downtime plan for your areas to minimize disruption and ensure safety. Also, please check your REDCap profile (upper right corner of home page) to ensure your email address is up to date as we will be communicating future updates via email as well. Please contact REDCap Support with any questions or concerns. Our apologies for the temporary inconvenience. Thank you.
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NEWS
From Monday, April 14th to Wednesday, April 16th, the processing of support requests may take up to 24-48 hours. However, please let REDCap Support know if your request is urgent so that it can be expedited. Our apologies for any temporary inconvenience. Thank you.
We would like to inform you that our website will undergo scheduled maintenance on Wednesday, March 19th, from 3:00PM to 8:00PM. During this time, the site may be temporarily unavailable as we perform essential upgrades.
Please note that the duration of the downtime may vary depending on the progress of the upgrade, but we will do our best to minimize any disruptions. This maintenance will not affect our service line operations.
We appreciate your patience and understanding during this time. If you have any urgent matters, please reach out to our administrator Janaya Lee at Janayalee@bsd.uchicago.edu for assistance.
Thank you for your support and cooperation!
