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REDCap Downtime and Upgrade

By News, REDCap

Event: REDCap Scheduled Downtime and Upgrade

Date/Time: Friday, March 13th, 2026, 5PM

Website: https://redcap.uchicago.edu

Reason: REDCap will be upgraded to the latest version to introduce new functionality and apply critical security enhancements.

Who Is Affected: All University of Chicago REDCap users, including non-UChicago external collaborators, mobile app users, API users, and survey participants.

Impact: REDCap will be unavailable starting at 5PM for approximately 2–4 hours. Unavailability is defined as:

  • Survey emails (manual and automated) and Alerts & Notifications will be halted until the upgrade is complete.
  • Survey links will be inaccessible and will display a REDCap is offline message when clicked on.
  • API activity will be halted until the upgrade is complete.

Updates: A message will be posted on the REDCap login page confirming the upgrade’s completion, along with details of the newest features and improvements.

Questions? Please email REDCap Support.

How CRI and Clinical Partners Are Using Synthetic Data to Improve Care

By News

The Center for Research Informatics (CRI), in collaboration with UChicago Medicine’s Center for Healthcare Delivery Science and Innovation (HDSI) and Information Technology Services (UCM IT), is transforming how clinicians and researchers access and use healthcare data through the ADAMS Center. By providing centralized data and synthetic datasets, the team makes it possible to explore insights more quickly, reduce risk, and drive meaningful improvements in patient care, without compromising privacy.

Read more about how this collaborative approach is helping teams move from questions to impact more quickly.

REDCAP LOGIN PROCESS UPDATE

By News, REDCap

We are implementing an important update to enhance the security and reliability of our login process. In the near future, all users will transition to signing in with their CNetID or UCMED account via the University’s Okta authentication platform. This change will:

• Strengthen account security through Okta’s enterprise-grade identity management.
• Simplify access with a single unified account for all associated services.
• Improve the overall user experience with modern authentication standards.

All University of Chicago and Medical Center REDCap users, including external collaborators, will be impacted. All existing user accounts (UCHAD, BSDAD, external collaborator) will be mapped and migrated to a CNetID or UCMED as part of this update. REDCap survey participants will not be impacted.

For most users, no immediate action is required at this time as we were able to successfully map your account and projects. For a select list of users, we have already sent a REDCap survey via email in order to confirm their CNetID or UCMED information. We will provide detailed instructions and a transition timeline in the coming weeks to ensure a smooth and seamless changeover. Please contact REDCap Support with any questions or concerns.

We encourage you to stay informed by checking this login page or visiting our CRI REDCap website (https://cri.uchicago.edu/redcap/) for further communications regarding this update. Thank you for your continued support as we work to improve account security and access for all users.

HIMSS 2025: Transforming Healthcare Data with Julie Johnson

By News

Through a series of interviews, Julie Johnson, Executive Director of the Center for Research Informatics, shares her perspective on the current state of healthcare data and the innovations shaping the future of patient care. She discusses her partnership with MDClone, explaining how the tool enables rapid, self-service access to data and allows clinicians and researchers to fail fast, pivot quickly, and avoid months-long waits for critical insights.

Featured Interviews:

 

New Self-Service Data Offering: MDClone & the CRI’s ADAMS Center

By News

Dear CRI Community,

We’re excited to announce that the CRI now offers access to the ADAMS Center, powered by MDClone. MDClone is a robust self-service data environment designed to accelerate discovery and support a wide range of research and operational needs.

Through MDClone, you can explore clinical data in a longitudinal format, run basic statistical functions directly within the tool, and work independently with minimal training. Our team provides dedicated onboarding assistance, and most users are able to get up and running quickly.

MDClone is ideally suited for grant writing, site/study feasibility, cohort identification, QI projects, IRB-approved research, and more.

The CRI will host a seminar in January to introduce this new offering and walk through key features. Additional details are forthcoming. We’re also happy to present to your department, section, or lab meetings if you’d like a more tailored overview.

Onboarding instructions are located here. We look forward to helping you get started.

Warmly,

Julie A. Johnson, PhD, MPH, RN
Executive Director | Center for Research Informatics | Biological Sciences Division | The University of Chicago

REDCap Scheduled Downtime

By News, REDCap

Event: REDCap Scheduled Downtime
Date/Time: Friday, July 25th, 2025, 5PM-6PM CST
Reason: The application will be down for scheduled maintenance.
Who Is Affected: All University of Chicago REDCap users, including non-UChicago external collaborators, mobile app users, API users, survey participants.
Impact: REDCap will be unavailable during this downtime. Unavailability is defined as:

  • Survey links will be inaccessible and will display a ‘REDCap is offline’ message when clicked on.
  • Survey emails and Alerts & Notifications will be halted until the maintenance is complete.
  • API activity will be halted until the maintenance is complete.
  • Mobile app users are strongly encouraged to sync any data on their devices back to their REDCap project before the maintenance begins. Although not recommended, offline data collection may continue in the app during the maintenance, however the online sync process will not be available until the maintenance is complete.

Updates: A message will be posted on this page confirming the maintenance completion and system availability.
Questions? Please email REDCap Support.

FY26 Updated Recharge Rates

By News

The Center for Research Informatics (CRI) and Bioinformatics Core (BioCore) has updated its service rates for Fiscal Year 2026. Rates are reviewed and subject to change annually in accordance with federal recharge center guidelines.

The updated rates will take effect on July 1, 2025, and are now available for review in our price guide on the CRI website. If you have any questions or would like assistance understanding how these changes may impact your current or upcoming projects, please don’t hesitate to reach out.

Thank you for your continued collaboration and support.

REDCap Page Loading Issue

By News, REDCap

Monday June 16th 8:00AM CST – REDCap may continue to experience sporadic page loading issues whereby a page may stop working or keep processing with no completion, including this login page. If you continue to encounter this issue, 1) disable all your browser extensions, 2) open an incognito window, 3) log into and work in REDCap via the incognito window. If this does not solve the issue, please contact REDCap Support and include the browser version, page URL, and the error time. Thank you for your continued patience and cooperation!

CRI Website Schedulued Maintenance Notice: Wednesday, March 19th at 3:00PM

By News

We would like to inform you that our website will undergo scheduled maintenance on Wednesday, March 19th, from 3:00PM to 8:00PM. During this time, the site may be temporarily unavailable as we perform essential upgrades.

Please note that the duration of the downtime may vary depending on the progress of the upgrade, but we will do our best to minimize any disruptions. This maintenance will not affect our service line operations.

We appreciate your patience and understanding during this time. If you have any urgent matters, please reach out to our administrator Janaya Lee at Janayalee@bsd.uchicago.edu for assistance.

Thank you for your support and cooperation!