From Wednesday November 20th to Sunday November 24th, there will be a delay in the processing of support requests. This includes system generated requests (project changes, production moves, API requests, etc) as well as questions sent to redcap@uchicago.edu. Requests may take up to 48 hours to process. If your request is urgent, please contact REDCap Support. Thank you for your understanding and patience.
Saturday 11/9/24 7:00AM CST: REDCap is back online and available for use. Please view the new features and functionality here. We sincerely apologize for the inconvenience this outage caused and appreciate your patience while we restored service. Please contact REDCap Support with any further questions. Thank you.
Event: REDCap Scheduled Downtime and Upgrade
Date/Time: Wednesday, November 6th, 2024, 5PM-7PM CST
Website: https://redcap.uchicago.edu
Reason: The REDCap application will be upgraded to a newer version of the software.
Who Is Affected: All University of Chicago REDCap users, including non-UChicago external collaborators, mobile app users, API users, survey participants.
Impact: REDCap will be unavailable during this downtime. Unavailability is defined as:
- Survey emails and Alerts & Notifications will be halted until the upgrade is complete.
- Survey links will be inaccessible and will display a ‘REDCap is offline’ message when clicked on.
- API activity will be halted until the upgrade is complete.
- Mobile app users are strongly encouraged to sync any data on their devices back to their REDCap project before the upgrade begins. Although not recommended, offline data collection may continue in the app during the upgrade, however the online sync process will not be available until the upgrade is complete.
Updates: A message will be posted on the REDCap login page confirming the upgrade’s completion, along with details of the newest features and improvements.
Questions? Please email REDCap Support.
REDCap has been successfully upgraded to version LTS 14.5.15. Details of the newest features and improvements can be found here. We hope you enjoy the newest functionality. Please contact REDCap Support with any questions.
The Center for Research Informatics is excited to announce that both the High-Performance Computing (HPC) and Bioinformatics Core (Biocore) teams are now offering in-person support! Starting Thursday, November 7th, drop by for live expert assistance with your HPC and bioinformatics research needs. Our teams will be available during the following office hours:
Office Hours:
Bioinformatics Core (Biocore) Team
Bi-weekly Hours
- Every other Thursday, starting November 7th, 2024
- Time: 1:00PM – 5:00PM
High Performance Computing (HPC) Team
Weekly Hours
- Every other Thursday, starting November 7th, 2024 (Overlap with Bioinformatics)
- Time 12:00PM – 2:30PM
Additional hours:
- Every other Tuesday, starting November 12th
- Time: 12:00PM – 2:30PM
Stay informed! To keep up with upcoming sessions view our event calendar.
Location:
- Medical Campus, Peck Pavilion, N161 (Please ring the doorbell for assistance)
Feel free to drop in during office hours or reach out to request a meeting:
- For Bioinformatics services: yli22@bsd.uchicago.edu
- For HPC services: mjarsulic@bsd.uchicago.edu
We look forward to seeing you and supporting your research!
The following is a summary of improvements being made on Wednesday, October 16th, 2024 for the handling of outgoing REDCap email messages. There will be no application downtime needed for these improvements, as they will happen on REDCap’s back-end email message handling setup.
All University and UCMC REDCap users including external collaborators who send email messages within REDCap will be affected. This includes email messages sent as part of:
- Survey Invitations (both manual and automated, and reminders)
- Alerts & Notifications
- Survey Confirmations
The need for these improvements comes from email providers blocking emails whose ‘From:’ address does not match the domain name of the REDCap server (e.g., sending an email from user@uchospitals.edu from the server https://redcap.uchicago.edu). The following email address domains are now permitted to send email messages from our REDCap server, therefore, no blocked messages should occur going forward:
- uchicago.edu
- uchospitals.edu
- uchicagomedicine.org
- bsd.uchicago.edu
- (department).bsd.uchicago.edu
- dacc.uchicago.edu
- radonc.uchicago.edu
- ingalls.org
- chapinhall.org
All other email address domains (not in the list above) will have no-reply-redcap@uchicago.edu as the ‘From:’ address (although the message will still have the ‘Reply-To’ value as the sender). This piece will mostly affect, for example, multi-site studies where external collaborators (e.g., Rush, Mayo, etc) are sending email messages from within UChicago REDCap projects.
Lastly, as a general rule to improve email delivery to inboxes, please refrain from sending email messages from external email accounts (e.g., Gmail, Yahoo, etc.) and instead always use an institutional email address.
Questions? Issues? Please email REDCap Support.
We are excited to announce an upcoming overview session on the Center for Research Informatics (CRI) and BSD Information Services (BSDIS). This session is designed to introduce faculty members to the wide range of resources, services, and support available to you through the CRI and BSDIS. Whether you are involved in research, teaching, or clinical work, we believe these tools can enhance your work and streamline your access to critical data and IT services. Read More
Join Us for July’s Office of Clinical Research Fundamentals Elective!
Date: Wednesday, July 31st, 2024
Time: 1:00pm – 2:00pm
Topic: REDCap eConsent
Featuring:
- Julissa Acevedo, Senior Systems Analyst/REDCap Administrator, The Center for Research Informatics, University of Chicago
- James Lynch, Associate Director, BSD IRB, University of Chicago
Discover the essentials of REDCap eConsent in this informative session led by our expert speakers. Don’t miss this opportunity to enhance your understanding and streamline your research processes.
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- Please CLICK HERE to register for the zoom session.
As an ITM partner, the CRI is thrilled to share an opportunity within the Advocate Health organization. Advocate Aurora Research Institute (AARI) is seeking an accomplished professional for the key role of Associate Director of Research Analytics.
If you are interested in applying for the role of Associate Director of Reseach Analytics or would like to learn more details about this opportunity, please click the link to be redirected to the job posting.
Important Update: Transition of CRI Service Lines to Federal Recharge Center & New FY25 Hourly Rates
CRI Collaborators,
Effective July 1st, 2024, all service lines of the Center for Research Informatics (CRI) are now operating within a federal recharge center. This transition is part of our commitment to sustain services supported or subsidized by federal awards and ensure compliance with federal regulations outlined in University Policy 1005.
Key Changes:
- Revised Hourly Rates: As part of this transition, we have updated our hourly rates to align with federal guidelines. Please review our current approved hourly rates by clicking here.
- Monthly Billing Frequency: Changes in our billing frequency have been implemented to streamline processes and enhance transparency. We will no longer bill at the end of a project. Instead, billing will occur on a monthly basis.
- Service Request Protocols: Updates to our service request protocols to align with the new operational model, including the implementation of FST.
Please note that these adjustments will only impact our fee-for-service model and will not affect the ability to direct charge to grants.
We acknowledge that adapting to this new business model will involve a learning curve, and we appreciate your patience during this process. Your cooperation and understanding are invaluable as we navigate this transition together. Should you have any questions or require further clarification, please do not hesitate to contact us here or email:
Administrative Coordinator, Janaya Lee @janayalee@bsd.uchicago.edu
Administrative Director, Julie Johnson @jjohnso3@bsd.uchicago.edu
Thank you for your continued support and partnership.
Tuesday, June 4th 5:00PM CST – The Department of Neurology at The University of Chicago Medical Center has a great history and tradition, having made significant contributions to neurological training, clinical care, and the basic understanding of neurological disease. The Healthy Aging & Alzheimer’s Research Care (HAARC) Center, is a new multidisciplinary center at the University of Chicago focused on implementing research on aging, Alzheimer’s and related dementia research focused on optimizing knowledge, care, interventions, and quality of life. The HAARC Center is seeking a Data Analyst to support data management across research projects. Click HERE to access the link to the posting. This is a CRI courtesy posting for HAARC; please contact haarcresearch@uchicago.edu with any further questions.
