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Nov 17
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REDCAP LOGIN PROCESS UPDATE

By News, REDCap

We are implementing an important update to enhance the security and reliability of our login process. In the near future, all users will transition to signing in with their CNetID or UCMED account via the University’s Okta authentication platform.

This change will:

• Strengthen account security through Okta’s enterprise-grade identity management.
• Simplify access with a single unified account for all associated services.
• Improve the overall user experience with modern authentication standards.

All University of Chicago and Medical Center REDCap users, including external collaborators, will be impacted. All existing user accounts (UCHAD, BSDAD, external collaborator) will be mapped and migrated to a CNetID or UCMED as part of this update. REDCap survey participants will not be impacted.

For most users, no immediate action is required at this time as we were able to successfully map your account and projects.

However, we will be sending a REDCap survey via email to a select list of users in order to confirm your CNetID or UCMED information. If you receive the survey, your account was unable to be mapped. You will have until Friday 12/5/25 to complete the survey. You will be reminded 1 week prior and 1 day prior to the survey closure. If you do not respond to the survey within the allotted time frame, your identity and projects will not be mapped, and you will lose access to REDCap when we cutover to Okta.

We will provide detailed instructions and a transition timeline on Monday 1/5/26 to ensure a smooth and seamless changeover. We encourage you to stay informed by checking this news page or the REDCap login page for further communications regarding this update.

Thank you for your continued support as we work to improve account security and access for all users. Please contact REDCap Support with any questions or concerns.

Jul 18
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REDCap Scheduled Downtime

By News, REDCap

Event: REDCap Scheduled Downtime
Date/Time: Friday, July 25th, 2025, 5PM-6PM CST
Reason: The application will be down for scheduled maintenance.
Who Is Affected: All University of Chicago REDCap users, including non-UChicago external collaborators, mobile app users, API users, survey participants.
Impact: REDCap will be unavailable during this downtime. Unavailability is defined as:

  • Survey links will be inaccessible and will display a ‘REDCap is offline’ message when clicked on.
  • Survey emails and Alerts & Notifications will be halted until the maintenance is complete.
  • API activity will be halted until the maintenance is complete.
  • Mobile app users are strongly encouraged to sync any data on their devices back to their REDCap project before the maintenance begins. Although not recommended, offline data collection may continue in the app during the maintenance, however the online sync process will not be available until the maintenance is complete.

Updates: A message will be posted on this page confirming the maintenance completion and system availability.
Questions? Please email REDCap Support.

Jul 03
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FY26 Updated Recharge Rates

By News

The Center for Research Informatics (CRI) and Bioinformatics Core (BioCore) has updated its service rates for Fiscal Year 2026. Rates are reviewed and subject to change annually in accordance with federal recharge center guidelines.

The updated rates will take effect on July 1, 2025, and are now available for review in our price guide on the CRI website. If you have any questions or would like assistance understanding how these changes may impact your current or upcoming projects, please don’t hesitate to reach out.

Thank you for your continued collaboration and support.

Jun 15
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REDCap Page Loading Issue

By News, REDCap

Monday June 16th 8:00AM CST – REDCap may continue to experience sporadic page loading issues whereby a page may stop working or keep processing with no completion, including this login page. If you continue to encounter this issue, 1) disable all your browser extensions, 2) open an incognito window, 3) log into and work in REDCap via the incognito window. If this does not solve the issue, please contact REDCap Support and include the browser version, page URL, and the error time. Thank you for your continued patience and cooperation!

Mar 12
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CRI Website Schedulued Maintenance Notice: Wednesday, March 19th at 3:00PM

By News

We would like to inform you that our website will undergo scheduled maintenance on Wednesday, March 19th, from 3:00PM to 8:00PM. During this time, the site may be temporarily unavailable as we perform essential upgrades.

Please note that the duration of the downtime may vary depending on the progress of the upgrade, but we will do our best to minimize any disruptions. This maintenance will not affect our service line operations.

We appreciate your patience and understanding during this time. If you have any urgent matters, please reach out to our administrator Janaya Lee at Janayalee@bsd.uchicago.edu for assistance.

Thank you for your support and cooperation!

 

 

Mar 11
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Registration Open for the Bioinformatics Workshop Series: Spatial Transcriptome Analysis Workshop!

By News

This workshop will offer an introduction to spatial transcriptomics techniques along with hands-on data analysis experience. Attendees will work with data generated from Visium and GeoMX platforms, exploring our in-house data analysis workflows, tutorials, and real-world applications, including tumor microenvironment and brain tissue studies. Key topics include spatial correlation analysis, deconvolution, differential expression, and the use of Seurat for data analysis. Additionally, participants will learn about alternative approaches for differential expression, such as linear mixed models. Join us for an interactive session featuring hands-on tutorials, expert insights, and a live Q&A!

Hosted by: Jason Shapiro, PhD and Diana Vera Cruz, PhD.

Date: Thursday, April 3rd from 1:30pm – 4:30pm CST.

Location: Medical Campus, Donnelley (BSLC) Meeting Room #202 or Via Zoom (link will be sent only to registrants)

Register here, or click here for more details!

Feb 21
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HPC and Bioinformatics Updated Office Hours

By News

We’ve aligned our High-Performance Computing (HPC) and Bioinformatics Core office hours to simplify scheduling and better accommodate your weekly support needs. See the updated details below!

Location: Medical Campus, Peck Pavilion, N161

Updated Office Hours:

  • High Performance Computing (HPC)
    Hosted by: Michael Jarsulic, Associate Director of Scientific Computing
    Every Tuesday | 12:00 PM – 2:30 PM
  • Bioinformatics Core
    Hosted by: Yan Li, Associate Director of Bioinformatics
    Every Tuesday | 12:30 PM – 3:30 PM

Stay informed by visiting our website for the full event calendar.

If you have any questions regarding the new office hours, please contact CRI Administrator Janaya Lee at janayalee@uchicago.edu.

Thank you again for your support, and we look forward to assisting you!

Feb 10
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Announcement: Delays in Data Turnaround Time for CRDW Fee-for-Service Data Requests

By News

The CRDW team is currently experiencing significant delays in data turnaround time for fee-for-service data requests. Due to increased demand and resource constraints, the expected delivery timeframe for data fulfillment is now 10 to 12 weeks from the execution of a Service Level Agreement (SLA).

We understand the importance of timely data access and apologize for any inconvenience this may cause. Our team is actively working to improve processing times while ensuring the quality and accuracy of our data services.

We appreciate your patience and cooperation during this period. We will provide an announcement when service times return to baseline. If you any questions or require further clarification, please contact CRI Management at cri@bsd.uchicago.edu.

Nov 09
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REDCap Upgrade Complete and Service Restored

By News, REDCap

Saturday 11/9/24 7:00AM CST: REDCap is back online and available for use. Please view the new features and functionality here. We sincerely apologize for the inconvenience this outage caused and appreciate your patience while we restored service. Please contact REDCap Support with any further questions. Thank you.

Event: REDCap Scheduled Downtime and Upgrade

Date/Time: Wednesday, November 6th, 2024, 5PM-7PM CST

Website: https://redcap.uchicago.edu

Reason: The REDCap application will be upgraded to a newer version of the software.

Who Is Affected: All University of Chicago REDCap users, including non-UChicago external collaborators, mobile app users, API users, survey participants.

Impact: REDCap will be unavailable during this downtime. Unavailability is defined as:

  • Survey emails and Alerts & Notifications will be halted until the upgrade is complete.
  • Survey links will be inaccessible and will display a ‘REDCap is offline’ message when clicked on.
  • API activity will be halted until the upgrade is complete.
  • Mobile app users are strongly encouraged to sync any data on their devices back to their REDCap project before the upgrade begins. Although not recommended, offline data collection may continue in the app during the upgrade, however the online sync process will not be available until the upgrade is complete.

Updates: A message will be posted on the REDCap login page confirming the upgrade’s completion, along with details of the newest features and improvements.

Questions? Please email REDCap Support.