Skip to main content

REDCap Scheduled Downtime and Upgrade

By February 19, 2019March 5th, 2019REDCap

System: REDCap

Date/Time: Wednesday, February 27th, 2019, 6pm

Who Is Affected: All UChicago REDCap users, including non-UChicago external collaborators, mobile app users, API users, survey participants

Start: REDCap will be unavailable on Wednesday, February 27th beginning at 6pm in order to upgrade to a new version of the software.

During: The site will remain unavailable for approximately 2 hours (6PM-8PM). Please note the following:

  • REDCap mobile app users are STRONGLY encouraged to sync any data on their devices back to the REDCap project BEFORE the upgrade begins. Although not encouraged, offline data collection may continue in the app during the upgrade, however the online sync process will not be available until REDCap is available again after the upgrade.
  • REDCap survey links will be inaccessible and will display a “REDCap is offline” message when clicked on.

End: At approximately 8PM, another communication will go out confirming REDCap has been upgraded and is once again available for use. REDCap’s newest features will be communicated as well.

Questions? Please contact REDCap Support.