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REDCap Downtime and Upgrade

By January 30, 2020News, REDCap

System: REDCap

Date/Time: Wednesday, February 5th, 2020, 5PM-7PM

Who Is Affected: All UChicago REDCap users, including non-UChicago external collaborators, mobile app users, API users, survey participants

Impact: REDCap will be unavailable during this time in order to upgrade to a new version of the software.

  • Survey emails will be halted until the upgrade is complete.
  • Survey links will be inaccessible and will display a REDCap is offline message when clicked on.
  • Mobile app users are STRONGLY encouraged to sync any data on their devices back to their REDCap project BEFORE the upgrade begins. Although not encouraged, offline data collection may continue in the app during the upgrade, however the online sync process will not be available until the upgrade is complete.

At approximately 7PM (or sooner), another email will be sent confirming the upgrade completion, and details of the newest features and functionality.

Questions? Please email REDCap Support.