January 18, 2024, 10:00am – If you are unable to access REDCap because of a 403 error message, please try the following: clear your browser’s cache, restart your browser, and log into vpn https://vpn.uchicago.edu, and then log into REDCap at https://redcap.uchicago.edu/. If you are still unable to access the page, please reach out to us at email@example.com. Thank you for your patience and apologies again for any inconvenience. Please continue to follow this page for any further updates.
January 17, 2024, 12:00pm – We are currently experiencing a REDCap outage. The team is working to identify the cause and is working on restoring service. At this time, we do not have an estimate on when service will be restored. We apologize for the inconvenience. Please follow this page for all updates. Email firstname.lastname@example.org with any further questions.