On Saturday 4/22 and Sunday 4/23, PRFS will be out of service for the IT Infrastructure Team to perform an upgrade. During this time, PRFS (Lab Shares) and services relying on PRFS (e.g. Gardner) will be unavailable. Even if you’re able to connect to storage shares, please refrain from doing so until the upgrade has been completed. Please plan accordingly and email support@rt.cri.uchicago.edu with any questions.
UPDATE 3/23/23 10:25 PM: All remaining REDCap images, signatures, and files have been restored. Please email redcap@rt.cri.uchicago.edu with any questions or concerns. Thank you again for your patience.
UPDATE 3/21/23 10:15 PM: REDCap remains available for use. However, images and uploaded files may not be available yet. We are in the process of restoring the remaining files. Another outage will need to be scheduled to complete the process. This outage is scheduled for Wednesday, March 22 at 3pm for approximately 1-2 hours. Please email redcap@rt.cri.uchicago.edu with any questions or concerns. Thank you again for your patience as we diligently work to restore all REDCap files.
UPDATE 3/19/23 12:23 PM: Dear CRI Colleagues: We are pleased to notify you that PRFS and all related CRI services are now available. We will be continuing to monitor the system closely for any abnormalities. If you have experience any anomalies or have any questions, please submit a ticket by emailing support@rt.cri.uchicago.edu. If you have further questions or concerns, please feel free to email us at cri@bsd.uchicago.edu. Thank you again for your patience as we diligently worked to restore services. – Julie and Brian
UPDATE 3/17/23 5:06 PM: Dear CRI Colleagues: We have restored critical clinical functionality, and REDCap remains operational. However, PRFS remains unavailable for use as we continue performance stability testing. At this point in time, we plan to restore the system on Sunday, March 19. The root cause of the PRFS outage is still being investigated, and we will continue to monitor the system closely for the foreseeable future. Per our annual operating plan, PRFS is scheduled to be replaced in the coming months which will remediate the stability risk. We will provide an update on Sunday as to when the system will be available. Thank you for your patience as we diligently work to restore all services, and please feel free to contact us with any questions or concerns. – Julie and Brian
UPDATE 3/16/23 5:27 PM: Dear CRI Colleagues: PRFS remains offline, though we successfully completed the utility and found no inconsistencies with data integrity. The root cause is still being investigated, and as such, we have scheduled additional performance testing for Friday, 3/17 before we re-activate the system. We will have provide further updates on our performance testing tomorrow. In the meantime, REDCap remains operational, and we are actively restoring critical files. If you have a critical need, please contact cri@bsd.uchicago.edu. Thank you for your patience as we diligently work to restore all services, and please feel free to contact us with any questions or concerns. – Julie and Brian
UPDATE 3/15/23 5:16 PM: Dear CRI Colleagues: PRFS remains offline as we continue running the utility that will determine if there is any data corruption that must be repaired. Based on the rate at which this utility is running, we expect it to finish tomorrow. To date, we are pleased to say that we have not identified any data corruption but will know more tomorrow upon the utility’s completion. In the meantime, REDCap remains operational, and we are actively restoring critical files from our backup system. If you have a critical need, please contact cri@bsd.uchicago.edu. Thank you for your patience as we diligently work to restore all services, and please feel free to contact us with any questions or concerns. – Julie and Brian
UPDATE 3/14/23 5:29 PM: Dear CRI Colleagues: PRFS remains offline as we are currently running a utility that will determine if there is any data corruption that must be repaired. This utility must be run with the data offline, and it is scheduled to complete on Thursday. At that time, we will know the extent and duration of our recovery efforts. In the meantime, REDCap is up and running, and we are working through critical data restoration from our backup system. If you have a critical need, please contact cri@bsd.uchicago.edu. Thank you for your patience as we diligently work to restore all services, and please feel free to contact us with any questions or concerns. – Julie and Brian
UPDATE 3/14/23 9:22 AM: REDCap is now available for use. Please note, to ensure there is no data corruption, any project files created before today are still in the process of being restored and will be added when possible. This includes files stored in “File upload” field types, “Descriptive Text (with file attachments)” field types, and previous export files. Thank you for your patience, and please email redcap@rt.cri.uchicago.edu with any questions or concerns.
UPDATE 3/13/23 6:59 PM: Dear CRI Colleagues: On the afternoon of Thursday, March 8th, we encountered a critical error within our CRI PRFS parallel storage system. This critical error caused the storage system to become unavailable. Working throughout the weekend with our partners Lenovo and IBM, we have worked through the instability. To ensure there is no data corruption, the entire 2.5PB file system will need to be checked and verified and will be offline. We will provide an estimated restoration date by the end of the day on March 14th. In the interim, we are working on alternative means for critical functions. Please email cri@bsd.uchicago.edu if you have a critical need. Thank you for your patience, and do not hesitate to contact us with any questions or concerns. – Julie Johnson and Brian Schinker
UPDATE 3/12/23 8:27 PM: Services are still down. The vendor’s development team will continue to work over night on understanding the source of the error and finding a way to safely bypass it.
UPDATE 3/12/23 12:57 PM: Services are still unavailable. The vendor, having a global presence, is working on analyzing system logs and crash-dumps from the system around the clock. In the last 12 hours, there has been progress on narrowing down the location of the error, but it is still unclear what is required to correct the issue.
UPDATE 3/11/23 4:46 PM: Services are still unavailable. The team is troubleshooting with the vendors to resolve the issue. It is our top priority to restore services and we apologize for any inconvenience. Thank you for your patience.
UPDATE 3/10/23 12:34 PM: Unfortunately, services are still unavailable. The team is working to resolve the issue and it has been escalated with the vendor. We apologize for the inconvenience, and greatly appreciate your understanding and patience.
UPDATE 3/9/23 5:08 PM: The impacted services are still unavailable and the team is investigating the issue with the vendor. At this point, we do not have an estimate on when services will be restored.
UPDATE 3/9/23 2:25 PM: We are currently experiencing issues on PRFS storage that is affecting the use of CRI Lab shares, the Gardner HPC Cluster, Linux Stats, and other CRI & BSDIS systems, including REDCap. The team has identified the cause and are working on restoring services.
QUESTIONS: Please email support@rt.cri.uchicago.edu.
Date: Thursday, March 23, 2023Time: 12:00PM-1:00PMInfo: Join Senior Systems Analyst Julissa Acevedo and IRB Associate Director James Lynch for an elective session focused on the REDCap eConsent process. This session will cover the elements of the informed consent process, requirements for electronic informed consent process, and the implementation process for electronic informed consent. In addition, the session will help to familiarize attendees with REDCap setup and resources for electronic informed consent.
Speakers: Julissa Acevedo, Senior Systems Analyst/REDCap Administrator, The Center for Research Informatics at the University of Chicago and James Lynch, Associate Director of Education and Quality Assurance,University of Chicago Biological Sciences Division IRB
Zoom Information (REGISTRATION REQUIRED):https://uchicago.zoom.us/meeting/register/tJApf-GsqTMoGtUtnRQ_h938xEfIaBogYPEk
The Office of Clinical Research is seeking feedback on our functions and services to ensure we are serving the research community as well as possible. Please take a moment to complete the Office of Clinical Research Utilization and Satisfaction Survey. Thank you.
Tuesday, February 21st 1:00pm-2:30pm CST
Join the Center for Research Informatics Seminar Series for on online training session about REDCap, a self-managed, secure, web-based solution designed to support data collection strategies for research studies. CRI Senior Systems Analyst and REDCap expert Julissa Acevedo will help you build your basic REDCap skill set with helpful introductory topics. This seminar will cover:
- Project Setup – how to create, edit, customize, and test a project
- Using Surveys – settings, customizations, and links for surveys
- Applications & Tools – using applications and tools like reports, exports, data quality, mobile app, and more
No previous experience is required. You are welcome to follow along on your laptop/desktop by signing into REDCap (BSDAD or UCHAD), but it is not required.
This seminar will take place via Zoom. Participation is limited to University of Chicago staff, faculty, and students. Meeting information will be emailed to registrants before the session.
About the speaker: Julissa Acevedo, the CRI’s resident REDCap Administrator since 2012, is the point of contact for all REDCap inquiries at the University of Chicago. Julissa has personally guided many investigators with their study design and she takes pride in providing exceptional technical support. An active member of the REDCap Consortium, she attends REDCapCon annually to collaborate with other REDCap experts to further advance the use of REDCap at the University. Prior to joining the CRI, Julissa developed and supported various applications at Motorola, Bank of America, and the U.S. Census Bureau.
About the series: Since 2012, the Center for Research Informatics has offered free training sessions for the University of Chicago community in informatics research tools and techniques. Topics include REDCap, clinical data, bioinformatics analysis, data visualization, high performance computing, grant preparation, and more. Sign up for our email list on the right side of this page to hear about upcoming seminars.
Questions? Contact Janaya Lee at janayalee@bsd.uchicago.edu
*REGISTER HERE: https://redcap.link/CRISeminarSeries
January 6, 2023 – REDCap experienced an outage between 2PM-3PM CST. REDCap is once again available for use, and all issues have been resolved. We apologize for any inconvenience. Please contact the UChicago REDCap Administrator with any questions. Thank you.
The Clinical Research Leadership Council (CRLC) Education Work group was chartered in December of 2019 with the goal to serve as representative body for providing guidance and feedback on research staff education. Their scope is to support the CRLC in development of best practices for research education for all divisional and UCM staff. The CRLC conducted a Research Professional Education Needs Assessment survey in July 2021. This survey provided valuable insights into how satisfied and knowledgeable staff are with the current clinical research education offerings available, and an important benchmark from which we can improve.
We received a total of 131 unique responses to the survey, with 48 (37%) principal investigators (PIs), 30 (23%) managers of research staff, and 53 (40%) research staff. When asked if the “current level of institutional support meets your present clinical research educational needs?”, The majority of PIs and managers similarly disagreed or strongly disagreed (55% and 57%, respectively) and the majority of staff agreed or strongly agreed (62%). This finding may indicate the different needs of staff for education depending on roles, years of experience working in research, and need for training beyond the required research modules.
The Research Professional Education Needs Assessment survey assessed the training and education needs, awareness of current educational offerings, and preferences for methods of receiving training. PIs, managers, and staff were all similarly very aware of the Good Clinical Practice and CITI training available (required training modules for research staff). Across all roles, respondents stated a need for additional training support: more time (67%), resource list of available professional development options (54%), funds for education and training (48%) and mentoring (40%). To view additional results and data from the survey, click here.
The CRLC Education and Training workgroup actively welcomes new members in community to participate in the monthly meetings and join the CRLC and Research Community slack channels. Join the SLACK channel Research Community.
To participate in future Clinical Research Leadership Council Education and Training Workgroup meetings or slack channel(s), please contact James Lynch at jlynch@bsd.uchicago.edu.
To learn more about current research training offerings within the Institute for Translational Medicine (ITM), please visit the ITM education website.
To learn more about current research training offerings within the Office of Clinical Research (OCR), please visit the OCR education website.
REDCap has been successfully upgraded to version LTS 11.1.7. Details of the newest features and improvements can be found here. In addition to many new features and improvements, some highlights include:
- Field Embedding
- Project Dashboards
- Smart Functions
- Smart Tables
- Smart Charts
- DAG Switcher
- Record Level Locking
- Project Life Cycles
- Special Functions
- Field Bank
- Edit Multiple Fields
- Logic Editor
- Text-to-Speech New Languages
Please contact REDCap Support with any questions.
Date and Time: Wednesday, January 27, 2020 9:00 AM – 10:30 AM
Description: This session will provide an overview of regulatory guidelines, requirements, and implementation processes for eIC. It will also provide an overview of the REDCap processes and functionality for eIC. This training is recommended for individuals who would like to get familiar with the Electronic Informed Consent (eIC) process.
Speakers:
James Lynch
BSD IRB, Associate Director of Education/Quality Assurance
Julissa Acevedo
BSD CRI, REDCap Administrator/Senior Systems Analyst
Offered by: Office of Clinical Research and Center for Research Informatics
Registration: https://bsdocr.bsd.uchicago.edu/fac-staff/education/registration-request/fundamentals.html
Zoom link will be provided upon registration.
Contact: Margaret Wieczorek
mwieczor@bsd.uchicago.edu
773-834-2860
Information on Use of Electronic Informed Consent: Use of Electronic signatures and Electronic Consent has been approved by the BSD Office of Clinical Research. The following guidance documents are available:
Please contact the CRI REDCap Administrator Julissa Acevedo for further assistance.
